Policy

Limo Rental Policy:

Deposit: In order to reserve your limousine service we require a deposit to be placed on the reservation. This deposit is Non Refundable and Non Transferable  For graduation’s deposits range from $250 to $500 depending on the package you reserve. All other services we require a 35% deposit. We accept Visa, MasterCard, Money Orders or Cash.

No Smoking: All of our vehicles are No Smoking vehicles. Chauffeur at his sole.

Discretion may terminate the trip with no refunds if smoking is occurring inside the vehicle. A minimum $300 cleanup fee will apply if smoking occurs in one of our vehicles. We will be happy to stop for smoke breaks if you need.

No Illegal Drugs: No illegal drugs to be carried or used in the vehicle at anytime. Chauffeur at his sole discretion may terminate the trip with no refunds if illegal activity is occurring inside the vehicle. Police may also be notified.

No Underage Drinking: No underage drinking or underage possession of alcohol in the vehicle at anytime. Chauffeur at his sole discretion may terminate the trip with no refunds if underage drinking is occurring inside the vehicle.

Liquor policy: You are not allowed to bring your own liquor in to our vehicle with out disclosing the matter with our office first. A fee have to be paid first in order for you to bring your own liquor inside the vehicle.

Lost Items: Renter assumes sole responsibility for any and all lost, stolen or missing personal items during the term of the rental. Please be sure to gather all your belongings when you exit the vehicle at the end of the rental.

DAMAGES:
The Party is fully responsible for all damage to the vehicle or injuries caused to Passengers or other third persons caused by any Passenger willfully or accidentally or any baggage, parcels or other property brought on board or transported on the vehicle by any Passenger. Client holds limousine service harmless and not liable for any personal or material damages arising from the conduct of his/her party. In case of misconduct by your party, chauffeur has the right to terminate this agreement without any refunds. Client agrees that the passenger capacity of vehicle provided shall not be exceeded. The cost of repairing damage to vehicles resulting from acts of any Passenger will be charged to the account.

Emergency Vehicle Substitution: In the unlikely event that a last minute mechanical breakdown or accident puts a vehicle temporarily out of service Privilege Limousine reserves the right to substitute an alternate vehicle (or vehicles) from our fleet or from our affiliates’ fleet. Alternate vehicle (or vehicles) may possibly be different in size or description than originally booked vehicle depending on availability. No refunds or discounts will be given if an alternate vehicle is provided at the agreed upon pickup time. 

If a replacement vehicle is sent &/or customer refuses a replacement vehicle, no refund is due. If no replacement vehicle is available, refund shall be limited a pro rated amount paid by client for that particular vehicle with no further liability to us.